Customer care

Contact Furever Art

We are here to help with product questions, reference photos, portrait proofs, delivery, and aftercare.

Email customer care

fureverpetdesign@gmail.com

Include your order number when asking about an existing order. Never send full payment-card details by email.

Response time

Customer care normally replies within 24 hours. During major holidays or unusually busy periods, a reply may take a little longer.

Worldwide service

Furever Art is an artist-led portrait studio serving customers worldwide. Contact our customer care team by email for help with your commission.

Order help

Use the secure order-status page to review progress and tracking, or read our shipping and return terms before contacting us.

Secure payments

Website payments are processed securely by Stripe. Furever Art does not ask customers to email card numbers or security codes.